TechFire – Companies need to think about telecoms from the inside out

Companies need to think about

telecoms from the inside out

Wednesday, 16 November

Online, 10:00 - 11:00am

TechFire looks at the importance of comms as a matter of strategy

The TechFire webinar series returns on 16 November with a look at why management and IT departments should reassess the position and role of telecoms. The pandemic has forced businesses not only to realign their work practices, but their approach to telecommunications in general. Nobody is expecting a return to the traditional five-days a week in the office, so it’s essential that companies get the tech right to ensure that when remote work is in place, seamless delivery of service can continue. Does this mean companies should transform their businesses by putting telecoms at the centre?


Niall Kitson

TechFire Host

Editor of, co-host of Ireland’s longest-running technology podcast TechRadio and moderator of the TechFire webinar series. features the latest news and developments from Ireland and beyond.

Adrian Ward

Customer Interview

Adrian Ward is IT Support Manager for Portwest, an IP Telecom client since 2015. Portwest is a global manufacturer and innovator of workwear, safety wear and PPE with a Global Workforce of 5,100 people. Portwest has 4 ultra-modern factories in Bangladesh, Myanmar, Italy, and Albania as well as Sales & Warehouse’s in 8 global locations in UK, USA, Australia, UAE, Ireland, Italy, Spain and Poland with customer service staff in 130 countries, all of whom utilise the IP Telecom suite of solutions.


Dermot Frost

NOC Manager

Dermot Frost joined IP Telecom in December 2019 as NOC Manager and is responsible for ensuring IP Telecom's infrastructure is fully operational. His team manage the network, servers, databases and software services that underpin our service. With over 20 years of experience of running infrastructure, Dermot loves the challenge of automating the deployment and monitoring of complex environments. Prior to joining IP Telecom, Dermot built a wide range of IT systems in academia and research, including data repositories, 3D visualization environments, and parallel computing platforms. He also participated in national and international working groups on digital preservation and data management. In his spare time, Dermot enjoys singing Bach with his choir and cycling with his two children.